COVID SAFE

Wild Heart Creative Studio

1 Mar 2022

We are still utilizing extra cautionary measures when handling and packaging your orders with additional sanitizing when handling your goodies!
Read more about how we process your Orders

COVID-19 is Still very much apart of our lives, So we wanted to share the ways we protect your and ourselves when processing your orders/items.


We are still utilizing extra cautionary measures when handling and packaging your orders with additional sanitizing when handling your goodies!

We also wipe down any packaging before packing into your box/envelope.


We personally wash or sanitize usually every hour and when packing every new order. all items are packed while masked up, to limit any transfer.

Our office has never had any cases of Covid, nor has our household.

We are all Vaccinated and do our very best to be Covid Safe when processing your orders.

We have added Tracked Letter Post as Default Shipping options, so there is less missing parcels when they go into the system - as the amount of parcels has expanded by 500% since this all began!

ALL Shipments now have Tracking as Standard to help with Anxiety of Parcels being delayed due to the extreme amount in the AusPost system.

We can offer cheaper shipping if this isn't a worry for you - Just message us.

All shipments reach their destination within 3 - 7 days, so please have patience with the Posties they are doing an amazing job!!

This includes our Tracked Letter Post.

WA and TAS sometimes takes a little longer due to distance.


Home Deliveries

We offer contactless home Deliveries, Pre Payment is required for this.

if you wish to pay in Cash, please leave this in your Letterbox.


Curbside Collection:

you are welcome to come and collect your order from us, if you are in isolation or wish to use the curbside option please follow the instructions at checkout.

Text us on 0474 874 820 when you have arrived and we will hand you your goodies at your car.

if you are in isolation, you will need to remain in your vehicle and we will drop your goodies on the curb for you to collect.


Click & Collect

You can still come and collect your order, you do not at this time need to be masked up as w cannot have customers on site (inside office) at this time. We will bring your order to the door and if you are paying in person or via cash we will greet you at the door and take your payment via eftpos.

Please feel free to speak with us any of your concerns, we hope this insight into our process helps relax you for when your happy mail arrives.


We hope this has helped with your anxieties in regards to receiving your goodies, feel free to contact us if you have any further questions.

Keep Safe, Stay Healthy,

We are thinking of you all!